Hello,
Please make sure that your internet connection is functioning normally. From Here, you may test your connection values.
When logging in to game, please disable the programs which are running in background.
Disable your anti-virus programme when logging in to game and set the security programs as safe for Hounds. (Anti-virus programs may constrain game’s internet connection.
After performing these steps if the problem continues, we suggest to contact your internet provider and get help from them.
Hounds Support Team
Comments
2 comments
Sign in in is not succesful
In case if you have any of the following issues, here are the solutions.
- Game is not running. What should I do?
If game is not running after entering the username and password, close the web browser and the launcer, then try to log in again. (Please make sure that, your anti-virus programm or Windows firewall doesn’t obstacle game)
- Game is stucked on black screen? What should I do?
You may get help about the problem from our Support Crew via //ensupport.houndsonline.com/
- I encountered a different problem in the game.
You may get help about the problem from our Support Crew via //ensupport.houndsonline.com/
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